How much does shipping cost?

Standard shipping is free on all dry goods and plants.

Express next working day delivery is available for an additional fee of £6.00 subject to a 2pm cut-off. Express delivery is not available on palletised deliveries.

How will you ship my item?

Items valued at £29.99 or less will be shipped via Royal Mail 48 for delivery typically within 1-3 working days.

Items valued £30 or above will be shipped by Royal Mail Tracked or ParcelForce courier for delivery typically within 1-2 working days.

Aquariums and larger bulky items will be shipped by pallet for delivery typically within 3-7 working days. Buyers will be contacted to arrange a delivery slot.


How long does dispatch take?

Orders for dry goods placed by 2pm will be shipped on the same day. Orders placed after 2pm will be shipped the following working day. Items are shipped Monday to Friday (working days). Exclusions apply on bank holidays and public holidays.

Palletised items such as large aquariums will be shipped for delivery typically within 3-7 days. We will contact you prior to despatch to arrange.

We do not ship or deliver on public holidays or weekends.


What areas of the United Kingdom do you ship to?

We ship parcels to all regions of the UK. Certain areas may be subject to extended delivery times, but no additional fees. Pallet delivery is available to UK mainland areas only, excluding Scottish Highlands.

Do you ship overseas?

We do not currently ship overseas, sorry.